Are You or Your Managers On The Edge?

Perhaps you or your team may be currently experiencing some of the following situations or challenges?

• First time experience in a management role from a technical, professional or operational background?
• Struggling to get your team pulling in the same direction at peak efficiency?
• Interpersonal conflict in the workplace that is compromising harmony and operational objectives?
• Setting up a new business unit or team?
• Your managers or your team/s are underperforming and you’re not sure what to do about it?
• There are high levels of employee turnover in your workplace or specific teams.
• Your teams are not meeting their performance targets.
• You are interested in progressing further in your company.
• Your own performance and commitment to the role is not what it should or could be?
• You are struggling to make sense of your career choices and are not sure what to do next?
• You need to improve specific skills such as public speaking, professional networking, leadership, conflict resolution, delegating decisions etc.
• Your managers are not getting the buy-in they need to succeed.
• Sales or other performance targets are not being met.
• Your managers have attended training courses but there has been no measurable change in behaviour or performance.
• You want to offer your managers further development but time away from the workplace is an issue.
• You have a specific high profile project or task that simply cannot fail.

If you have answered yes to any of the above then Blaze Unlimited’s Management Coaching Programs may be the solution you’ve been looking for. Our previous clients have all enjoyed and been challenged by the coaching process. Interesting to note is that virtually all participants report a higher than expected level of satisfaction with the outcome.  An overwhelming comment has been the value they get from being able to talk to someone, without fear of feeling embarrassed, about the issues that face them then and there.  It’s not just some theory or framework from a textbook, it’s an open, honest and solution focused conversation on the issues that are keeping them awake at night.

Management Coaching is a powerful development intervention. The process of holding an individual to account and leading by example is contagious. Typically, the person we’ve coached will develop and refine their own management and coaching style and their approach to dealing with their teams will change visibly, significantly and for the better.

Benefits

Research indicates that approximately 80% of employee turnover is due to poor relationships with Managers or from Managers not addressing issues such as conflict in the workplace.  In a business environment characterised by skills shortages and difficulty attracting and retaining talent can you really afford to let staff walk out the door because of you or your Managers? Managers who are being coached consistently demonstrate:

• Increased self awareness
• Less stress
• A more diverse array of approaching a given situation
• Improved confidence in handling difficult situations… AS SOON AS THE NEED ARISES

We’re proud of the Blaze Unlimited Management Coaching Program. Our experience has shown as that:

• It represents a development program that focuses on current and real issues in the participants’ workplace.
• The organisation, participant and their teams will all experience positive outcomes.
• Ensures a transfer of knowledge and awareness into action that produces results... fast.
• Develops weak areas and leverages from the existing strengths of participants.
• Improves team performance through more effective communication and leadership skills for participants.
• Helps managers to model appropriate behaviour more powerfully and effectively to their teams.
• Tap into current strategic and operational objectives to ensure organisational alignment.
• Draw from a wide range of contemporary theory and practices – specific to the participants' situation.

Coaching may be used to:

• Focus on exceeding performance targets
• Define performance goals and a plan to achieve goals
• Correct weak performance (self and team) before it becomes an issue
• Encourage learning and generate creative ideas
• Help employees reach their full potential
• Better understand job expectations
• Acquire new skills to improve performance
• Develop and harness a talent
• Improve listening skills and build and maintain rapport
• Analyse one's own performance and find solutions

The Blaze Unlimited Management Coaching Program works effectively across a wide range of issues including:

• Team Development
• Relationship Improvement
• Managing conflict in the workplace
• Leadership
• Communication Skills
• Interpersonal Skills
• Project Work
• Attraction and Retention
• Getting the most from your team

Case Study

A previous client from a large Qld Public Sector Organisation was struggling to cope with a rapidly growing team. It had grown from 2 staff to about 14 in less than 6 months. The budget under management was significant (> $5 million pa). Due to the rapid growth there were no systems in place to streamline operations nor were there any formal induction processes to the team itself. Without clear direction many of the more senior roles were seeking to ‘establish’ themselves. This was being done in disharmony and was creating significant issues for the remainder of the team. Team performance was not measured, morale was very low and the likelihood of a formal grievance was quite high.

After a series of 12 coaching sessions spread over a 6 month period with the executive director this team now has clear performance indicators, is fully established with operational processes in place (and being monitored) and has delivered on most of its initial strategic objectives. There is a formal business planning process in place and there is a focus on team development as the team continues to grow (albeit at a much slower rate).

The coaching focused on both the leadership style of the coachee and the practical interventions that were required to establish and manage a new program within Government. Where specific challenges arose, such as dealing with a difficult staff member or preparing for an executive presentation, the coaching focus shifted to address that topic.

The coachee has reported significant personal and professional growth and has also successfully had their role re-classified (significantly) and subsequently won the position.

How the Program Works

There is an initial complimentary meeting between coach and participant to trial the coaching approach, discuss and agree program objectives, determine inter-personal compatibility and answer any questions the participant may have.

The participant has access to a range of evaluation tools for initial benchmarking (to be discussed and agreed with the participant). The Coach and participant meet weekly or fortnightly for 1 hour – flexible session delivery includes phone, email, face to face, on-site or remote.  Each session is structured around the participants' objectives and starts with a review of the coaching objectives and completed activities. The program and coach performances are regularly reviewed and evaluated.

Management coaching is a highly effective method of development that ensures you and/or your leaders understand and apply contemporary management approaches in a way that translates to immediate, tangible benefits in yours and your organisations performance.

• Improve participants' leadership capability
• Supports new or "at risk" managers to become more effective as quickly as possible
• Works for experienced managers who want to improve performance on specific issues
• Is delivered in convenient 1 hour sessions for busy managers

The Blaze Unlimited Management Coaching Program

Our coaching programs are proving highly effective in supporting new and experienced managers to really harness and improve theirs and their teams' capability.  Characteristics of our approach include:

• Delivered over a series of 9 one hour sessions
• Working on specific, measurable and tangible areas with you or your managers
• Sigma 360° Feedback Leadership Effectiveness assessment included as standard
• Highly skilled coaches with practical experience
• Individually tailored programs to suit specific identified needs
• Highly effective 1 on 1 delivery
• Flexible delivery – short sessions ideal for busy managers
• On site or off site delivery including phone coaching options for improved flexibility
• Leverages from the clients strength and/or develops their weakness

Our Coaches

Our management coaches are all qualified coaches, have significant backgrounds in psychology, organisational development, management development and/or human resource management. They have experience in a range of industries, particularly Government and have coached at all levels in an organisation.
For more information about our coaching programs you can either contact our office or book online for a complimentary coaching session where your requirements will be discussed.

The Next Step

Blaze Unlimited is pleased to offer an obligation free consultation to help you clarify your requirements and develop a strategy from which to move forward.

To arrange an appointment to discuss the Blaze Unlimited Management Coaching Program and your specific needs, please call Blaze Unlimited on 1300 886 501 (toll free) or contact us via email.